Residents in nursing homes have rights mandated by federal and state law. The Ombudsman Program was established by the Older American’s Act to be a ‘voice’ for residents in long term care facilities, assuring that resident rights are upheld. The Ombudsman Program seeks to advocate for individual residents as well as inform the public regarding nursing home issues.
The Aging Matters Long Term Care Ombudsman Program is currently seeking volunteers throughout the region. Volunteer Ombudsmen serve residents of nursing homes and residential care facilities providing support and assistance with any problems or complaints. Following screening and training, the volunteer is assigned to a facility. The Ombudsman receives orientation to the facility and its procedures, prior to making regular contact with the residents. While most volunteers become Ombudsmen who visit residents, there are many volunteer positions available in the program. At the present time Ombudsman Volunteers are needed in the St. Francois County area.
To take advantage of the volunteer opportunities or to learn more about the Ombudsman Program please contact Jan McFerron, Regional Ombudsman Director or Emily Smith, Assistant Director, Aging Matters at 573-335-3331 or 1-800-392-8771.
Emily Smith, Aging Matters, Cape Girardeau